General Terms and Conditions
1. Scope
1.1 These General Terms and Conditions apply to all orders placed by consumers through our online shop at https://shop.artnira.com.
1.2 A consumer within the meaning of section 13 of the German Civil Code (BGB) is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
2. Contracting party
The purchase contract is concluded with:
Artur Kazun (artnira)
You can find the full provider and contact details in our legal notice.
3. Formation of the contract
3.1 The presentation of our products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
3.2 You can add products to your basket without obligation and check and correct your entries before submitting your order.
3.3 By clicking the appropriately labelled order button, you make a binding offer to purchase the products in your basket.
3.4 After we receive your order, you will receive an automatic order confirmation by email. This initially only confirms receipt of your order and does not yet constitute acceptance of your offer to purchase.
3.5 The purchase contract is concluded when we expressly accept your order or dispatch the goods. Different provisions may apply to payment methods under which the contract takes effect immediately; these will be explained during checkout.
4. Prices and payment terms
4.1 All prices shown in the online shop are final prices including the applicable statutory VAT, where payable.
4.2 Additional shipping costs are shown separately. You can find information on shipping costs on our Shipping & delivery page.
4.3 The available payment methods are shown during checkout.
4.4 Payments are processed in accordance with the terms of the chosen payment method.
5. Delivery and shipping
5.1 We deliver to the delivery areas specified in the online shop, to the delivery address you provide.
5.2 The delivery time applicable to your order is shown before you complete your order. It may vary depending on the product and our current order volume.
5.3 Goods are shipped by the delivery service providers we engage.
5.4 Further information on shipping costs, delivery areas and typical transit times can be found on our Shipping & delivery page.
5.5 For consumers, the risk of accidental loss of or accidental damage to the goods generally passes only when the goods are handed over to the consumer or a person authorised to receive them.
6. Retention of title
The delivered goods remain our property until payment has been made in full.
7. Right of withdrawal
Consumers generally have a statutory right of withdrawal.
Information on the conditions, time limits, consequences and possible exceptions is provided on our Right of withdrawal page. The statutory model withdrawal form is also available there.
If you would like to withdraw from your purchase contract electronically, you can use our Withdraw from contract function.
8. Statutory rights in respect of defects
Statutory rights in respect of defects apply to all products purchased from us.
9. Contract language and applicable law
9.1 The contract language is German.
9.2 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers habitually resident in another country, mandatory consumer protection provisions of that country remain unaffected insofar as they take precedence under the applicable legal rules.
10. Consumer dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.